Welcome to GEM!
We have created a Microsoft account for you. This account will allow you access to internal resources, collaboration, e-mail, and file sharing features used within the mission.
Before You Get Started
You will need:
1. These instructions on a laptop, desktop computer or tablet
2. Strong password
3. Recovery phone number
4. Mobile device with internet access
Get Signed in for the First Time
Go to http://portal.office.com to sign in with your account.
Your username and temporary password are included in the welcome e-mail. Your password is case sensitive.
You will be prompted to set a new password when you sign in. The requirements for a secure password are strict, so don’t get frustrated if it keeps asking for something more secure. I would recommend putting multiple symbols, numbers, uppercase and lowercase letters in your password.
If you forget your password once you have set it and find yourself locked out, you can use the self-serve password reset feature or contact the help desk via e-mail or phone (1-800-436-4488, option 9) to have it reset.
You will be prompted for more information when you sign in the first time. With the growth of online cyber-attacks, GEM has started proactively requiring multi-factor authentication (MFA) for all accounts.
Below are the recommended settings for multi-factor authentication.
You will need a mobile device (preferably your cell phone) with internet access.
Download the "Microsoft Authenticator" app:
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From the drop-down menu, select “Mobile App”.
Select the “Receive notifications for verification” radio button and select “Set up”.
Scan the QR code with the Authenticator app on your phone. You may need to grant permissions to the camera to use this function. Once the account has been added in the Authenticator app, select “Next”.
The web page will check to be sure your account is set up on your App.
You will need to provide a secondary form of contact in case your device is lost or temporarily inaccessible.
Once you have completed setting up your security settings, you will be greeted by the Office Portal page.
Helpful Bookmarks
The Microsoft Office 365 Online Portal
From here, you can use the online versions of the Office Apps.
Most commonly, you will check your e-mail in Outlook, use Microsoft Teams and OneDrive.
It is recommended to download Microsoft Teams to your devices at https://teams.microsoft.com/download.
You can also install the OneDrive app if it is not already. (It is typically included on Windows machines.) https://www.onedrive.com/download.
If you would like to read more about the Microsoft 365 suite of apps, you can get more training at https://support.microsoft.com/training.
GEM Apps Launcher
You can bookmark https://apps.gemission.org in your web browser to easily have access to the online apps GEM uses.